1. who we are
metabu.in is owned and operated by NHD Lifestyle Pvt. Ltd., registered in India at SF-226, Florence Excellence, Sun Pharma Road, Vadodara 390012, Gujarat. References to “we”, “us”, and “Metabu” on this page mean the same company.
2. accounts
You’re responsible for the information you put on your account and for keeping your password to yourself. Notice anything unusual? Email info@metabu.in straight away and we’ll lock the account while we look into it.
3. orders & pricing
All prices are in Indian Rupees (INR) and inclusive of GST. We accept credit and debit cards, UPI, net-banking, wallets, and cash on delivery. We reserve the right to cancel any order where pricing has been listed in error, where stock has run out, or where we suspect fraud — you’ll be refunded in full and notified by email.
4. product information
We work hard to keep shade swatches, ingredient lists, and product copy accurate. Real-world colour can shift slightly under different lights and on different skin undertones. If you ever feel a product doesn’t match what we showed you, write to us — we’ll make it right.
Cosmetic information on this site is for general guidance and is not medical advice. If you have a known allergy or a skin condition, please patch-test or consult a dermatologist before use.
5. shipping & returns
Shipping is free across India. For full timelines see our shipping policy. Because cosmetics are personal-care items we cannot accept used or opened products for return; for damaged-on-arrival claims please see the refund policy.
6. intellectual property
Every photograph, illustration, line of copy, and pixel of design on this site belongs to NHD Lifestyle Pvt. Ltd. Please don’t reproduce, repackage, or resell any of it without written permission. We’re always happy to chat about partnerships and UGC.
7. acceptable use
Don’t use the site to scrape data, run vulnerability scans, distribute malware, or harass other customers in reviews. We may suspend accounts that do.
8. liability
Our liability for any single order is limited to the amount you paid for that order. We aren’t responsible for indirect or consequential losses.
9. governing law
These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Vadodara, Gujarat.
10. changes
We may update these terms when our business or the law changes. The current version always lives at this URL.